Customer Service Excellence
Combined with your hands-on training, you'll learn how to:
Meet standards of quality & service
Operate equipment safely
Work efficiently as a Customer Service Representative
Fundamentals of Store Excellence
Explore the six fundamentals of store excellence, including the G.U.E.S.T. model, to deepen your understanding and performance.
~15 minutes
Equipment Safety
Master essential equipment safety tasks and procedures to excel in your role.
~15 minutes
Customer Service Representative Excellence
Learn the essential tasks and procedures of the Customer Service Department t o build the skills needed to excel in your role.
~20 minutes
Customer Service Representative Resource Library
Access resources designed to help you succeed in your role, including how-to videos and job aids.